You did great! I am glad the office figured out what was going on. Maybe from now on, they will have learned a lesson, to listen to the patients the first time around.
I would not have wanted to continue on in that facility either. I would have continued to stew some, and that is not good for anyone. Find another doctor, who treats you with some dignity. We are not at the doctors because we have nothing better to do with our time. We go for a reason! You did great in standing up to both the nurse, the staff, and the doctor to his face. I will gratefully follow in your footsteps if ever I should not be treated correctly. Spot on Mark, and tell your wife she did great too. ginnie