Quote:
Originally Posted by Jo*mar
Is the Charter stuff the only antivirus program you are using?
I see they have an online scanner on the main page, have you tried it?
http://www.charter.net/security
Could you already be infected? Scan for viruses now:
look in the center of the page for a gray box with the below wording.
[ Run Charter Online Scanner now:
Choose language:
Accept the license terms and then click the Run Check button below. You may first see a Java popup, which you should allow.
I have read and accepted the license terms]
This link takes you to the accept or reject question , then you can run it.
http://download.sp.f-secure.com/ols/...button=clicked
After that if nothing is found, then a hard drive defrag might help speed things up.
http://windows.microsoft.com/en-US/w...your-hard-disk
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Thank you SO MUCH for your detailed directions on how to fix possible computer problems through Charter Internet. Like Wren, I also have AVG which does l-o-n-g virus searches daily on my computer, but never finds anything! I *hope* that my computer speeds up a bit (lot) through this . Otherwise, it's going to have to go into a professional to work with.
I am hoping with all of my might that I can fix this darn computer myself, with your great tips ~ thank you!