Gosh that is so terrible that they are not considering her pain levels?
I also wonder if she has gotten RSD {also called CRPS}?
We have a RSD forum here, the members may be of some help with suggestions and such.
RSD forum-
http://neurotalk.psychcentral.com/forumdisplay.php?f=21
But her pain must get under control - ask or demand a pain doc referral?