Susanne...Were these letters/calls a while ago? Before Effexor went generic?

Before Hippa started, there were many companies who did what was called "compliance" reminders. RiteAid was big on this.

They would do it for various blood pressure drugs that were soon going generic etc. I believe they paid RiteAid for that privilege too.

But I don't think that is happening now. Effexor went generic before I retired.

I am getting compliance calls for refillable medications at CVS but those come from the pharmacy itself. I haven't had one in a while though. It has been my experience that patients DO NOT LIKE these calls and find them intrusive and obnoxious!

Here is a fairly recent discussion about "compliance" reminders for refills.... Seems like they still allow them.

http://www.policymed.com/2013/11/hit...nications.html

I will say, that when we were on vacation 2 summers ago, I did not refill my generic lisinopril, and the insurance carrier called my doctor! Who then called me in astonishment! So it is difficult to say, who is doing the calling...the insurance company on a "maintenance" drug or the manufacturer.