Erika I understand your concerns. As far as I could see there were no identifying hings like insurance or social security numbers on his chart on line. They issued me an identification number that expired in 2 weeks if I didn't use it and then would have to get a new number. There were also a very limited amount of labs on it. His EKGs were not nor were the cardiac caths. No history and physical or progress notes. There was a medicine list, i don't know if he had had any controlled substance medicine if they would be allowed there or not. It did offer the ability to request refills on line and to send messages. I have not done that nor do I think I will. I prefer to hear a persons voice although I hate phone menus and voice mails. I am hoping that if my neuro's office offers it I can have access to my MRIs.