brainstemmed,

I bet you developed a 'thick file.' This is when the patient's file is thick with records of many visits. This often is the start of being labeled somatoform, the kiss of death for getting good health care. I was a Kaiser member for decades and developed a thick file. Many doctors used it against me. A few looked deeper and took an interest in my health.

Once they reach a point where there is nothing they can do to treat your condition, the walls go up. If the patient does not follow through with recommended treatments or asks for treatments that they do not offer, such as chiro, etc. the walls start to go up.

Add to this the fact that there are very few effective treatments for mTBI and even non-Kaiser health plans tend to fall short. As a vertically integrated health plan, Kaiser just magnifies these issues. Add to this the uniqueness of your injury and you have found the perfect storm.