Okay, here's the problem.
My friend has MSN web tv. It's old. but it works.

She sells Discovery toys out of her home. She made up a brochure and she emailed it to me. It has a hyperlink. When I click on the hyperlink, it takes me to her website

www.

So that's not the problem.

I was just over a her place and she says: "Melody, people can't access my website, if they type in the URL, it says No Page Found".

So I went on MY computer, I typed in www.

and it worked fine.

I went to her place, typed it on her webtv thing and it said 'can't find website' or some message like that. Same with her friends and their computers.

If she sends it as a hyperlink, it works fine.

But if they try and type it in the URL place, they get a message "no website found'.

NOW HOW CAN THIS HAPPEN?? Why would a hyperlink work, but IF YOU MANUALLY TYPE IT IN, IT WON'T WORK. VERY PUZZLING

And how come I can type in the web address and it works fine, but when she and her friends (and they have regular computers just like I do), when THEY do it, it doesn't work?????
I mean, an address is an address, right??
Help please.

Thanks, Melody