Well, isn't this something!!!!!

The phone rings, and it's the neuro's medical assistant. I say (in a very slow, deliberate voice......."oh, it's only been 7 days since I spoke to you and I haven't got a call back from the neurologist".

She replied: "We just want you to know that she read your fax, and she knows what happened and she wants me to let you know that she called up the (couldn't understand her because she has a very thick Russian Accent), but I understood her to mean The Visiting Nurse Company.

So I said "and what happened". And she replied "well she asked them why they never reported what happened???" and I replied: "Well, what did they say?" and she said "Well, they haven't responded yet" She is waiting on their explanation!!!!".

Then she said "And now I have another question for you, HOW IS ALAN AFTER ALL OF THIS?" And I said "He is just fine NOW, but the day after the infusion he came down with a temp of 101.5 and I had to do the alcohol rub thing but he was fine the next day, and he's fine now.

Then she said "when is his next appointment with Dr. G?" and I said "okay, we have to discuss something and PLEASE LET THE DOCTOR KNOW WHAT I AM ABOUT TO TELL YOU".

Then I proceeded to explain about how Alan saw the podiatrist and how he will let Alan know next tuesday if he is to be operated on!! I told the medical assistant, "We might have to re-schedule the next IVIG because Alan might need the operation. So please tell the doctor this.

Then I told her "Next tuesday, when I find out if Alan is to be operated on and when, I will call your office, okay? and she said fine.

So comments anyone?? I believe I behaved quite professionally!!!!

Melody