I think that you are probably right, but it doesn't always help, especially when you are presenting with something that does not fit in their "experience" or "training".

I tried explaining from the start that I had Bilateral, monocular, fatigable diplopia. This was simply followed by questions where I had to explain the definition of each term in simple language. Reason being that none of them have come across this combination before.

So if we speak their language, and present with a text book case of disease A or B, then maybe they will listen, somehow I still doubt it.