Originally Posted by LIT LOVE

Those employees at the 800 # are not as informed or as well trained as those at the local offices. I'm not sure they even have access to the same software systems.

At this stage of your case I would not recommend contacting anyone at the 800 #. Your attorney's office should be handling all your questions at this point...but if you must contact SS directly, call the local office or the hearing office.

For example, I was told by two different employees at the 800 # that I had received a FF decision, six months apart and that I'd be receiving my benefits and backup at anytime. Unfortunately, they just didn't know how to read my earlier Partially Favorable Decision.