I called Express Scripts and Medco about a dozen times in three days. It still isn't fixed. My doctor's nurse thinks I'm a pest. I wonder if my local pharmacy is messing it up? I switched to them a few months ago. What a mess! You would not believe the things I was told by Express Scripts. Nobody there seems to know how to get anything done. The guy I spoke to last night faxed my doctor's office and said I am no longer covered by them. Then when I called today someone else there said they don't know why he would do that.

I hope my insurance replaces Express Scripts for the new year. They are useless!

I asked for a supervisor twice and I was disconnected both times.