Hi Jenni,
Sorry for the delay. Have not felt well lately and have not been very active on these forums.
I did get the msg you sent with your email address and responded back via email.
Your are not dim, this software can be frustrating for a new person.
You have my email now so we can write that way.

I want to help. I feel your pain and know the frustration of feeling like you have nowhere else to turn.

Bluesfan will be a wonderful resource since you are in the same country.
Hold onto hope as Bluesfan can direct you and how great it will be to get connected to a doc or clinic that specializes in pain control.

Some meds I have taken over the yrs that help with pain and even neuropathy despite not being neuropathy meds are Soma(generic name carisoprodol )which is a muscle relaxer. When pain is high, we tense our bodies and when held in that clenched way, it exacerbates any kind of pain. Initially it was tremendously helpful and I still use it when pain is bad. Also, my pain doc lets me use Lorazepam, a tranquilizer, which for me seems to have a synergistic effect with my pain meds. I think when anxiety rises, as pain doses, it helps to relax you a bit and soften the pain.

I have also done ESI's .....epidural steroid injection into vertebrae C5/6 area that helped with pain in neck area. My worst neuropathy is in my right face, jaw,actually the entire right half of my head, down my neck, shoulder scapula with numbness down right arm to 3 fingers. Have had this for decades...damage from an infection.

That just a quick smattering of things I have tried....it is almost midnight and my brains not too sharp.
Will give some more ideas in email.

Hope you get my email. Hang on, we'll all help you. It's going to get better.

My best, D.