Inspire,
I am so sorry that you had to go through such a demeaning appointment!! You are definitely not alone in being treated like this. I hate to say this, and I truly hope that this is a pure coincidence, but I had the absolute worst experiences at the teaching hospital and all of the Doctors affiliated with this Hospital (Shands of University of Florida.) This teaching hospital monopolizes a good 80%-90% of Doctors in the area. I can only remember a couple of times NOT coming out in tears and feeling completely belittled, demeaned, exhausted, and so frustrated!! I am sure that you know much more than these students. It sounds like you are in a very tight spot with wanting the Ketamine infusions, but these guys are blocking your every move. A few things that could possibly be done on your end: First is there ANY possibility your last Doctor would write a letter just simply stating that you didn't respond well to the nerve blocks? This could be all you need to stop Boston's idea that you haven't exhausted that option. Same thing for the medicine. Is there any Dr. that kept good enough notes on your side effects of the medicines that would be in your corner and could write this? If this is not possible, you could get a personal copy of your records from the Dr(s) that would have the needed info. I would highlight ANY of that documented information. Next I would call my insurance company and speak with a higher up. I would question your insurances protocol for these infusions. Ask them if they would be so kind to email you (that's typically the best you will get from your insurance company, an EMAIL) but if you explained to them what this Hospital wants to do on their dime.....(not really, we all know this from our bills) they may feel more inclined to go the extra mile for you and help you figure it all out. One FYI is that most teaching hospitals have an income based sliding scale. Don't leave a stone unturned here and apply right away. Next, you need a really great GP. I have found a great GP is indispensable to avoid getting fragmented care. They can help in writing letters or just by being on your side. They are out there. Again I'm sorry you had to go through this terrible experience. Hold your head high.

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