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Old 12-01-2015, 11:16 AM
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Jomar Jomar is offline
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Join Date: Aug 2006
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Jomar Jomar is offline
Co-Administrator
Community Support Team
Jomar's Avatar
 
Join Date: Aug 2006
Posts: 27,745
15 yr Member
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I think the letter should detail the steps & time line you will have.

I went to their website and this popped up

[Public Notice

On January 1, 2016 Touchstone Health HMO, Inc. will no longer offer coverage of Medicare Advantage benefits to our Medicare members in the following service area: Bronx, Queens, Kings, Richmond, New York, Westchester and Orange counties.

If you are a current member, you will no longer be enrolled beginning January 1, 2016.

For additional information, we suggest you call the following numbers:
(hours of operation: 8 am to 8 pm EST) Monday to Friday
1-888-777-0204 (toll free)
711 (TTY)

For help and information about Medicare, please call 1-800-Medicare (1-800-633-4227). Individuals that use a telephone device for the hearing impaired can call 1-877-486-2048. Both numbers may be called 24 hours / 7 days a week.
]
http://www.touchstoneh.com/

If you don't want to wait for the letter you can call the numbers to get details..
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