I know when a doc or staff takes the time to explain things to me or go out of there way I explain and thank a million times for going out of there way. It helps to feel less alone and cared about and goes a huge way. I know at my work we always liked baked goods. If you can't bake there are those cookies and brownies that you break off and heat that are good. I have brought baked goods from Panera that everyone loved or speciality bagels. I gave my therapist specialty coffees as she was always drinking them when I came. I love gift giving and baked goods. I would love to open my own cafe. One can dream.
Anyhow good luck with your benefits issue. I know how hard that is and dealing with companies.