I have no doubt that my counselor will let me know when she sends drunk.org what they need from her.

I will call them to confirm they have it and ask 1) what they need to do to in order to complete my file and 2) when I can expect them to complete it. I will make my next call based on that response, and then I will call every 2-3 days after if I need to.

I know that's obnoxious behavior, but I made the mistake of trying to be polite and giving drunk.org periods of a week between phone calls to get things done after the driving class, and I ended up getting strung along for over a month. They demonstrated their lack of urgency and followthrough again by failing to send my file to my counselor in a timely manner despite her phone calls. I have no intention of letting them slack off again.