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Old 04-06-2016, 07:13 AM
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eva5667faliure eva5667faliure is offline
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Join Date: Aug 2011
Location: new jersey
Posts: 3,523
10 yr Member
eva5667faliure eva5667faliure is offline
Grand Magnate
eva5667faliure's Avatar
 
Join Date: Aug 2011
Location: new jersey
Posts: 3,523
10 yr Member
Default Insurance company goes to bat for me

I had finally decided to pick up the phone
after going through my providers book
looking for a pulmonary doctor first
And the an internist
Well the first thing I decided before calling anyone
There would be three questions I would like to know before
making an appointment
First
How long does the doctor spend with his patients AFTER the initial visit

Second
Is it first come first serve
Or
Is it by appointment only
And does the doctor double book
or triple book

Third
If they could please send the umpteen sheets of paperwork
that we have to fill out upon initial visit
for it is difficult for me to do with my hand and not to mention my neck back shoulders
arms the whole package

Well the census after five attempts goes as such for the five offices I called:

ALL SAID
10 MINUTES
10
10 MINUTES

REALLY
HONESTLY
REALLY

The next thing I did was call my insurance carrier
I have had awesome care whenever calling upon them
Company is called "Clover" not to long ago it was
"CarePoint"
Point they were helpful
And spent over an hour with me on the phone
I happen to get someone who is furthering his education in
Bio-medicine
He could see the previous conversation
It was noted in bits and pieces
It was a pleasure to be handled with care and compassion
After i explained everythin that had happened he too the burden off my shoulders and suggested to make the called himself and for him to ask the questions
I certainly agreed to that
Gave him my specifications
He tells me he would not stop
And he would not want me to hear another
doctors office say ten minutes
I also asked him to recall the offices I called already
Just out of curiosity
And in the end of the day
Christopher calls me back
And begins to explain that it certainly was not me
That the census was
TEN MINUTES

So what he found was the best my book has to offer
I can have the pulmonary doctor as an internist
dual title
Well bottom line the best this doctor I will be seeing 5/3/16
Gives his patients twenty minutes and more it depends
Twenty minutes
maybe more
depends on patients sickness
I said thank you Christopher for you valuable
comforting help eliminating any negative responses
and eventually by process of elimination can we get anywhere

I then got off the phone
Called the facility and ask the three important questions
And have my appointment scheduled for May 5th

And that did not surprise me
This too is a problem
Getting an appointment at a reasonable
time not more than a month

I will wait see the pulmonary doctor to rule out
my thought
Not to mention it
Just hoping it isnt that knawing fear
Cancer
Been there
Still taking meds for that

This my friends is the
General census
And Christopher too was not pleased
And clearly understands my frustration

More power to ourselves
Making it work
And I will make them listen
I will
And I will call the insurance company
For reason that I mentioned above

We shall see
We SHALL see
Till then
Hoping a good experience
and continued feeling better head wise
It was helpful
And I was grateful
All is documented

Me
__________________
someone who cares
eva
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