The department of health was closed yesterday because of the elections. I just called back.
I explained the situation to the lady on the phone and she said I need an inspector to come down, so one will be here between 10am and noon tomorrow. How's that for service?

I called the assistant property manager and let her know that the inspector was coming. She didn't seem very happy about that development, but tough ****. I said I didn't call because of punishment or retaliation. It was in both our interests to have the work done right. She asked me to call her to let her know when the inspector arrived so she could send over someone from maintenance, and I agreed. I told her I would respect the outcome of the inspection and allow them to repair the ceiling in the way the inspector thinks is appropriate.

I will feel much better after the inspector comes. I'll be able to avoid future conflict with the office because the decision is out of my hands now.