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Old 06-20-2017, 08:24 AM
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OhKay OhKay is offline
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Join Date: Jul 2009
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OhKay OhKay is offline
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OhKay's Avatar
 
Join Date: Jul 2009
Posts: 7,046
10 yr Member
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I called and could not get the cost of the medication because the TOUCH program (that handles everything to do with approval of Tysabri) never got a prior authorization for it because they were using the wrong phone number for my neuro's office and never contacted me to get the right one. So there is no insurance approval yet.

I called my neuro's secretary to tell her I hadn't received the med yet, and why, including concerns about the cost. She is contacting the TOUCH program to handle the problem about the prior authorization and is going to get back to me.

I will be rescheduling the appointment.

I hope to hear from her soon because I want to jump in the shower and see if I can get my nails done today. They are an absolute mess after the carpet cleaning. I will give her until 10.
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