I called Apple and got a wonderful person.

She requested permission to "mirror" my computer -- she could point with her
arrow when she needed me to click on something.
The Apple lady and I were on the phone for over an hour.


I had Hubby sit next to me.



The phone needed about another hour to reload/reset.
Lots of stuff did not survive the disaster: photos, books, music, audio reminders
apps that I had downloaded.


I certainly do not feel up to re-downloading tonight -- might do it in a couple of days. Some of those things I won't ever get back but anything I purchased from itunes or Amazon or whatever I should be able to get back


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After the phone was working again, hubby helped me use the phone to get access to my email.


M