It was an ENT that advised me, but although the wax is a problem due to discomfort and hearing, it's generally the failed attempt at irrigation that causes infection.

I hadn't had a GP I was happy with in a very long time. And now I love my current GP. She will research things, follows up, listens to me, etc. I had to cancel an appointment last year and I didn't reschedule. She called me at home to encourage me to follow through. Low and behold that visit was the first sign I had cancer. So long as she has an open practice I can't imagine not going to her.

If you're not happy with your GP, keep looking.