It was very smart of you not to mention anything about your new insurance when you called to ask for the Klonopin script, Mari. I always forget about those withdrawals. I hope you can get your hands on your Klonopin today

You should be able to contact the insurance company using your SSN to get your ID number, pharmacy info, and explanation of benefits if you need it. But the HR department is responsible for making sure that you are not left in insurance limbo. They need to get their s*** together.