I still haven't gotten the blood work results. I have been busy. robert showed whatI was doing wrong with the keyboard. I was just supposed to hit shift for symbols and hit capital lock for caps. I bought a computer and I think it was a scam. I* looked the company on the internet. I canceled my credit card and wil get a new one in one or two days. I am also trying to cancel a software package to transfer data from one machine to another. robert didn't like it. I hope it is not too late. what a f@#king mess I made today but at least I know what computer I will buy once I get a new credit card. I bought prescription cat food that costs a fortune and had trouble getting that right.