things are such a mess. the screen door was wrong and also broken. i waited for 40 minutes to get help and then worried that it said it had to be returned within three days in the morning i used chat and he said to call the number and it will give you the option to get a call back. they are going to pick up next thursday and said the would give me a complete refund. then i would have my super buy the right door.aby jumped on my printer when it was on and now that isn't working. i sleep with the tv on and when i woke the tv wasn't working. i messed around and took out the ruku. i don't know what i did.finally called spectrum and they said there was an a problem with the cable and they are working on it. i am a total wreck.