Bobby

That is great. Its the way Chewy is. Its the way they answer
people when their animals die and they haven't opened the
food and they would just like to return it. They aren't really
worried about the refund just don't want it around.

What they do, is refund the money, and ask the people
to please just send the food to the local shelter. And then
usually they send a card, and if they have a picture of the beloved
animal they then send it too the parents. Its so nice really.

Donna