Here it is:
http://www.mass.gov/rmv/feedback/index.htm
You can submit feedback from this page and submit it to the Motor Vehicle.
Also, it might be wise to contact the Governor of MA:
http://www.mass.gov/?pageID=gov3util...ov3_contact_us
We just need some info from Mark and we could get all get involved and inundate them with our concerns for him.