IS with your doc/docs and staffs...but If it were me? I'd politely ask them to take a MINUTE? and look at the bloodwork results and ask for extra insight...Stating clearly that YOU understand that they systems' muck ups made life more difficult, BUT you feel like crap and that you really don't feel you had as thorough a look-over as you thought you might have? Polite/assertive/positive attitude gets you, as does 'honey', whole lots further than vinegar and tantrums?
Put far more bluntly? A POLITE temper tantrum can get more results than a mere tantrum? Re-state politely, that you have concerns and that you would like to see a MD/professional to address these? Get and keep an 'agenda' and a checklist...keep looking at it 1-5 times daily and I bet your priorities will change...FOCUS on the TOP 3! Then for later work your way down the list[s]. While a person has to be 'assertive' any positive assertiveness is far better than any negative [i.e. YOU DON"T TO SPIT FOR ME BECAUSE....] Rather: YOu've done x, y and z for me, but...I've these constant, or increasing or recurring issues...and dum...can you help me? with them? That way, YOU open the DOOR for them to do their hopefully best/better thing? Keep the rest to straight info...such as keeping the 'old' diary...I have to tell you that after YEARS...I only track my 'mental diary' thru my doc appointments? HEY, you got a 'shuffle'! Because STUFF happened stuff well beyond your control...now, turn it all....that STUFF to your advantage? Worth a shot and w/HMO's worth more than a shot...find, call a 'customer service rep'? Tho they really serve the HMO...they will work with you to get stuff done IF you are nice to them and that you can convince this person to HELP you thru the whole morass-ness. Nothing ventured? Nothing Gained...yes, it gets squirrelley...but, if you've a beaurocrat on your side, well things can get really easy in the long term....Hope this helps? - j