Annie, next time you have a prob, definitely take us up on doing a remote assistance to help you. My son has and old friend out of state that is continually crashing himself, and remote assisting his computer is a heck of alot easier than emailing him back and forth to fix the prob.

It's a great tool. I don't know if ZS has tried it since he got XP, but I use it alot. Just PM me anytime you need help.

ZS - if you haven't tried remote assistance before you are welcome to login to my computer anytime and mess around with it Just shoot me a PM or email.