Chris

Don't even get me started on incompetence and insurance companies. The clerk at the MS center is the one who screwed up. She is lazy and just didn't bother to check. Why she didn't believe you is beyond me but she should have picked up the phone right then and there and called the pre-auth dept for your insuance company and verified. It would have taken all of about 3 minutes. Tops!

We just canx United Health Care as our primary insurance carrier through my husband's employer (he retired 2 years ago) and now have TriCare as our primary insurance as he retired military. UHC upped our premium to $1500 a month and retiered our pharmacy plan as well as several other changes which will cost us a lot more $$. We just couldn't afford it any more.

Last year, just my meds, out of pocket costs were $3000 and I am in a clinical trial so am not on a DMD. I haven't even figured out what the rest of our medical expenses were last year! So poof, fired them.

I also spent the last 2 weeks of the year getting ONE rx refilled arguing with Medco. It was so stupid. They were dragging their feet and kept coming up with one excuse after another why it wasn't getting filled. I am a pit bull when it comes to getting things done. I do not put up with incompetence. Just do your job. I got the rx filled on the last day of year before my insurance expired and they kept telling me I couldn't get it done. Ha! Wrong person to say that to!

Now I am dealing with TriCare. A whole different ball game so to speak. So far, so good. They have been very pleasant on the phone. Very helpful. The website is very organized and easy to navigate. I am getting all my prescriptions changed over and the people at Express-Scripts have been very helpful. I know that there are going to be some bumps in the road, but right now the $$ that we are saving are well worth it.

It is aggravating when people don't do their jobs!