Quote:
Originally Posted by Jules A
I never thought of that but if so, why didn't someone just say that?
![Dunno](images/smiliesb/Dunno.gif)
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Hi, Jules!
Exactly -- but I'm saying this not because of whatever the reason or reasonS might be but because the explanation made no sense. A "conversational tone" is a bad thing?
![Mad](images/smilies/mad.gif)
THAT was really the problem for me -- I just don't think it was really truthful. Although I know that the service is provided TO us (and I'm very grateful and do not take it for granted) I do think that we deserved something more honest. Okay, I'll get off the
![Soapbox](images/smiliesb/Soapbox.gif)
now.