She didn't ask me for any info. She just let me know that she couldn't access any of it. I was actually returning Caremark's phone call when I spoke with her. Don't worry, I don't give out that type of info over the phone to anyone. Thank's for watching out for me. I'm quite paranoid about that type of thing too, LOL! It's really sad to know how overwork these people are when they have to deal with getting meds out in a timely manner to people like us. No wonder there are so many mistakes made. It really makes me angry. *sigh*