The thing that doctors & lawyers both forget sometimes is that we HIRE them & we don't hire them to be mean ot nasty to us. They forget this & need reminded of this. They can be **** about forgeting who has hired who & who the hell pays them so they can pay their bills. GRRRRRRRRrrrrrrrrrrrrrrrrrrrrrr proffessionals like this tick me off. Your Mom should have reminded this SOB of that..................but for the most part we are usually so shocked by such bad behavior we don't think to say much of anything.......

I figured this out when I was in somewhere in my 30's. So there have been a few times I have reminded either lawyers or doctors that I am the one who hired them & that they are working for me & if they want to continue working for me they do not need to talk down to me or mistreat me in any way. I have not once been told to leave & that they no longer would work for me. They have apologized. I have also reminded them that not only is their time important to them, that my time is worth something to me also, so if they are going to to be late etc, that they need to let me know so I can make adjustments also, by either making a different appointment or whatever adjustment I might need to make I can make it. When they are late because they do not start early enough, then that is not my fault. I do understand emergencies I truly do & do not hold that against any person I hire.

Anyway............I wanted to make my 2 cents known on this subject. The way this doctor treated you & your Mom was absolutely uncalled for. Whether he was having a bad day or not. People should not be allowed to treat people any darn way they want to just because they are having a bad day. When running an insurance office if I had treated any of our custormers badly just because I was having a bad day I would have been fired. But not only that, it is just not professional to do that.

You should most definitely complain to the office manager. This was so uncalled for.

DebbyV