Nikki,

I absolutely agree with Jo that you should file a formal complaint with the State medical licensing board (or whatever equivalent they have in South Carolina). Have your Mom get help from a legal aid group, or some consumer advocacy group if needed. Some hospitals do not take complaints as seriously as a State agency. Not always, but some will tend to defend their staff.

Be sure you are able to write down exactly what happened, and in what order. Do this as soon as possible while it is still fresh in your memory. It is amazing how even a short period of time will cause us to forget details.

You can do your part to keep this type of treatment from happening to others.

Good luck

Mike