Quote:
Originally Posted by RedPenguins
The TOUCH people have totally not been all that helpful to me, to be honest. I feel like I get a run-around every time I call. 
Anyhow, they are booking me at a center that is NOT close to my house at all....And I live in a major metropolitan area...and that's the best they can do for me - is to send me far away...which is frustrating b/c there is a TOUCH-approved center within 2 miles of where I live - but it's "Full".
What does that mean - "full"?? It isn't making me happy that I will have to travel 30-45 minutes for this when there is one within 2 miles of my house.
~Keri
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Keri
Who says it's full? TOUCH or the center? If TOUCH/MSActiveSource says it's full, then call the Center...it's not MSActiveSource's call to tell YOU they are full. That's like them telling you the hospital is full.
I have no idea what you have been told by whom, but their job is to give you a list and to assist you with the paperwork to get registered for the program if you are having problems.
What does "full" mean? They have every chair filled with a patient every hour of the day that they are open? It would be worth a visit to this Infusion Center to talk to the people there and explain your situation. That is what I would do...
I've been involved with this program since its inception, actually prior to its inception. Let me know if you need anything....