Okay, I used it today. It does exactly what it's supposed to do.
Sorry about the choppy webcam but when I make videos I don't have a camcorder. I use my webcam and I have to hold it, look at the computer screen to make sure I'm recording what I want to record. Sometimes it makes it hard to use. But you can definitely see the product, and I made sure to show you how much steam is releases.
It really does what it's supposed to do. Clean and disinfect the carpet.
Now, does it deep clean, like for example, if you used a Bissel Carpet Cleaner, which sucks all the dirt out into the canister??? No, that's not what this Shark Steam Mop does. The Shark Steam Mop is made for floors. Ceramic Tile, Hardwood, and linoleum. I would not buy this item if you have carpeting throughout your entire house. For that, you would get some deep cleaning carpet thing.
However, when you stick it into the carpet glider, and you use it on the carpet, well your carpet gets re-freshed, it does surface cleaning, and disinfecting. So for me, (I only have the small carpet in the computer room), it is ideal.
So here's the video.
http://youtube.com/watch?v=8HaC3DE7njs