Finding a good doctor to listen to you and offer real support in the beginning is often a huge challenge for most of us. I had gone through 3 neurologists before I found the right one which offered real help and ideas for treatment.

If your mum is in the early stages of the illness everything can be a challenge and meds cause side-effects,and the illness can be frightening. You are a good daughter to reach out for support and helpon behalf of your mum.

It is important that your mum find a neurologist who specialises in neuropathy. There is various testing that can be done to see what sort of neuropathy she has. Also there are more meds than just gabapentin which can help with the pain. It would help if you could post more details about mum and how the docs think she got the neuropathy.

All the best,
Aussie