Quote:
Originally Posted by joellelee2000
I got my infusion center changed finally!!  Thanks so much RW for the advice!  I asked to speak with a supervisor at Biogen instead of a case manager. Lo and behold, everything was taken care of within a couple days. I'm set to go to Pittsburgh. Although, I will have to go through all of this carp again when I come back home. Sigh. 
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Thanks for letting us know Joelle! Glad to hear it worked out for you. I hope you saved the supervisor's name for your return trip! It should go a lot easier when you re-establish at home again.
Can you tell us what you did (in steps) so if it happens with someone else they will know the drill? Generalize the information if you need to. Is another neuro involved? Did they just transfer your scrip to another infusion center? Any problems with your insurance?
I am sure there are more people both here and to come that might be in the same situation. There's lots of folks who go south for the winter, and a LOT of us who have or will need to provide care for aging parents who can use this information!