Hi all,

I booked an appointment with the Neurology services at Mayo Scottsdale four months ago for my visit this week. I was a little shocked that Mayo does not contract with Blue Cross Blue Shield of AZ but that's the way it is.

When I got there the patient area at the registration/check desks does not have any chairs to sit down. I have never seen that before. My appointment was for Monday but I had another two days of testing and appointments no one mentioned. I have never heard of ordering tests before getting a history/exam but maybe this is the Mayo way.

Out of the three and a half hours spent sitting around, I probably had half an hour of time with the attending/fellow.

My attending neurologist had the personality of a dish rag and seemed very distant. I have been improving and did not feel the advanced sensory testing/autonomic/EMG studies were necessary. Anyway they would cost me quite a bundle since the hospital has no contract with my insurance carrier.

Overall I was not impressed. I would have been even more upset if I had spent hours flying/driving there. I live only three miles away.

I am a physician and strive to treat my patients better than what I experienced.

Glenn