Ok, I have called my brothers and they are going to try to get her to see the doctor as well. She is stubborn for sure. I tried to call her surgeon but they wouldn't let me talk to the nurse. I told them I needed to speak with someone now but they said I would have to leave a message. What is wrong with customer service these days? I know by the time they call it will be 6pm and my mom will have driven to work by then. They never call back until after the office closes. Frustrating.