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Old 05-01-2008, 06:50 PM
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Vowel Lady Vowel Lady is offline
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Join Date: Aug 2006
Posts: 1,190
15 yr Member
Vowel Lady Vowel Lady is offline
Senior Member
Vowel Lady's Avatar
 
Join Date: Aug 2006
Posts: 1,190
15 yr Member
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That was really good info. Mrs. D.
I had a problem with one pharmacist who was so unfriendly...actually seemed a bit mean to me. He NEVER offered to help in any, way, shape or form. Yes, I thought it might be because he was very busy, but the person who took his place on his day off was very helpful.

One day he ridiculed me in front of customers regarding an over counter medication I was looking for. The store didn't have it and it needed to be ordered. I had done this before at his location and at least once before at another location. So....I was very familiar with what I was talking about. It was originally rx only, but was now available without a prescription for at least two years. When I asked if they would order if for me again, he started yelling at me that I was trying to order a prescription medication and needed a doctors rx. I calmly explained that it was now available w/o a prescription and that the pharmacy had in fact ordered it for me before! He yelled at me again! I calmly asked the cashier to call the store manager. When he came, I asked if we could speak privately. I then LET HIM HAVE IT! I told him that the pharmacist was DEAD WRONG and that if he had even listened to what I was saying, he would have realized it. In addition, I had seen him bark at employees and be indifferent to customers NUMEROUS times. When I got out of the little room with the manager he (the pharmacist) was paging me. He said that he looked it up and discovered I was right all along. (Well, like duh!)
A few days later, I got a call from the District Manager apologizing. I ended up going to another branch of the same pharmacy and I take a few scripts to a local mom and pop place. IMHO, that guy might be overworked (I suppose this is obvious), but his horrible attitude doesn't help matters one bit.
Bottom line: Be polite, order ahead of time, if there is a problem...speak up. If the problem persists or someone is rude, ask to speak to the manager. To be honest, it is RARELY any problem at all...this was an unusual "fella" and an unusual situation.
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