Thread: HMO monitors patients posting online
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Old 05-11-2008, 02:20 PM
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indigogo indigogo is offline
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Join Date: Aug 2006
Location: "all the way over on the West Coast"
Posts: 1,032
15 yr Member
Default HMO monitors patients posting online
An article in today's Seattle Times reports on Group Health Cooperative's (a big, locally headquartered HMO) initiative to regularly monitor online patient blogs and forums to actually learn something! Really interesting.

From "Group Health trolling cyberspace to learn what patients think"
Sunday, May 11, 2008

"Group Health has come to accept — if not always embrace — these blogs and other Web sites as the cyberspace version of office water coolers. A national leader in medical-information technology, Group Health recognized early that patients don't rely solely on physicians to inform themselves, said Dr. Ted Eytan, medical director of health informatics and Web services."

Read the whole story here:
http://seattletimes.nwsource.com/htm..._blogs11m.html
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"Thanks for this!" says:
lou_lou (05-11-2008)