Hi Ghost, my post was to unknown, not to JL, so if I implied I know or was answering something JL said, I apologize. That was not my intent. (I only know JL professionally and see him on IM everyday; but like most others here, my emails have gone unreturned.)

I have nothing but respect and admiration for the work JL has done. I see nothing wrong, however, with questioning the events that led up to this outage, what happened after it, and how service to the community was restored. I hope by doing so helps it prevent it from happening again in the future, not to show disrespect to JL or his work. I'm speaking out of the frustration I share with others here, not out of disrespect for him or his work, and I apologize.

John