Want to know what I've noticed. (Now this doesn't happen in ALL offices, but it happens enough).

It's the young ones. The one's who are there for the summer, or that their mother told them "get a job",

The ones who are polishing their nails and when you approach them with a smile on your face and you ask a question such as "What is your fax number, or do you do email"?? They look at you as if you have lost your mind, or they give a big SIGH!!! like they are talking to a neanderthal

It really bugs me, the way the young ones treat the older patients. No respect, no compassion, and definitely no patience.

Don't believe me?? (and this happens ALL THE TIME IN BANKS).

The next time you go to the bank and you are on line, watch how some of the young tellers (it's probably their first job), treat the elderly people on line.

I encountered this and one day I acted upon what I had just witnessed.

There was this little old lady at the teller window. She had just asked a simple question and the young girl went completely off on her. The elderly lady just stood there not knowing what to do. The rudeness just blew me away. When she finished her transaction, and walked away, I was next at the teller window. I was greeted with a big smile and she actually looked at the lady leaving the window and she rolled her eyes, as if to say "look what we have to deal with". (I was about 40 at the time).

I looked at her and said "do you have any idea how rude you were to that woman?, why on earth do you think you have the right to diss ANYONE, let alone an elderly woman. She might have just lost her husband, do you even EVER THINK ABOUT WHAT COMES OUT OF YOUR MOUTH??'

She just looked at me, (she really had no clue what she had done, or the severity of it). I politely leaned over and said "EVERYBODY DESERVES RESPECT, THAT IS YOUR JOB". She apologized. She was chastened.

Best thing I ever did.