So many outages in recent history?

Ummmm what...2 in 4 years? Trust me...that's not "so many". The first outage was due to hardware overload and was resolved in a reasonable amount of time.

The second one...still a bit cloudy (read my posts and you'll see where I posted what I thought was the reason(s) ).

As for his lack of replies/updates/responses...only Mr. Lester can explain.