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Legendary
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Join Date: May 2007
Location: Around
Posts: 10,109
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Legendary
Join Date: May 2007
Location: Around
Posts: 10,109
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I think "Customer Service" needs a huge overhaul in this country, VL. I am seeing less and less of this. I don't think it was a big deal for you to ask them to make the switch, but like you said~ it's the higher ups and not the employees.
We can't even make a service call to a major co anymore w/o it being answered by someone in another country. I agree w/you!!
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