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Old 06-20-2008, 10:09 PM
Bentnub Bentnub is offline
Junior Member
 
Join Date: Jun 2008
Posts: 9
15 yr Member
Bentnub Bentnub is offline
Junior Member
 
Join Date: Jun 2008
Posts: 9
15 yr Member
Default Discrimination at the local Burger King restaurant

Due to foot drop, my MS has me wearing an AFO full-time if I want to walk/gimp. Thanks to the two big lesions on my cervical spine, my left side of my body is weak, including little dexterity in my left hand along with a weak left arm and leg. When I ‘walk’ I kind of swing my left leg around. It supports my weight it just doesn’t propel me forward much. Basically my right side of my body drags my left side around  a.k.a. – “Igor shuffle”
On my bad days or when it’s very hot out and my mobility is even more compromised, I ride a GOPED electric scooter with the seat attachment.
I transferred all of the controls to the right side or else I wouldn’t be able to operate the brakes with my left hand.
I pulled up to the drive thru lane at the local BK and after waiting for several minutes and saying Hello to the speaker and getting no response, I decided to pull up to the window. I was told by the individual at the window that they do not serve ‘walk-ups or people on bicycles’ in the drive thru. I told them that I was disabled with MS and that I was not riding a bicycle but that I was riding an electric powered vehicle that I used because I was disabled. The individual repeated the statement, no walk ups or bicycles.
I asked to speak to the manager. Ms Rios, at BK store number 896, repeated the company policy. No walk-ups or bicycles. I told her that I wasn’t on a bicycle and that I was disabled with MS and riding an electrically powered vehicle for mobility. No service was the response. I asked for her card, she wrote down her name and the BK store # on a napkin.
I told them that I thought that they were discriminating against a disabled individual, and that I would be writing an email to BK HQ reporting the incident.
I motor scooted up the street to the local Carl Jr. drive thru, where they happily served me. I did not need to tell them that I was disabled. They apparently don’t mind serving people riding electric powered vehicles let alone individuals that are disabled and riding electric powered vehicles for mobility assistance.
Needless to say that I won’t be patronizing Burger King Restaurants ever again.
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