Glenn,
I too, am a frequent visitor to TNA's BB (I'm not a paid member- I've always thought that the monies were not going to where they claimed. I had a feeling the membership $$ was to pay 'administrative costs' - salaries )
Don't be surprised if you get no response. I think they have a mandate to ignore any agenda that's not their own, and theirs seems to be hidden by the light of this article. I'm glad you brought it up (the fact that they refused to be transparent when asked). I've often wondered where they were 'coming from' and it seems that they wish to keep that a tightly held secret.
As I mentioned on TNA's board, I had trouble (504 message and 'site not responding') on the 20th. I emailed to say the site was down and expected no response (none was necessary- it was a 'heads up') but did get one, that asked if I still was having trouble - 6 days later !