Pamster,
With the extended warranty: Also check the store's or the warranty from the place of original purchase. Several services were automatically included with mine - and at no cost to the purchaser/gift giver or to me. Those services proved to be far more useful than going direct through the manufacturer. For instance, the laser precision mouse was frozen after about 2 months. The place where purchased personnel got it replaced in like... wham! consider it done!
(And, as it turned out, I made the boo-boo. I had inadvertently placed the battery the wrong direction
.)
I have a cooling pad, for my older laptop, and one thing that helps keep it functioning well, too: Using the compressed air for cleaning it, along with the computer's keyboard, etc.
Sue: Don'tcha just love the "feel" of the computer? Its surface and touchpad-surround? I've never felt anything so smooth.
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".... This world wasn't built for people in wheelchairs ...."
.