Quote:
a motherboard can be tested in 5 minutes easily
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Not by everyone...have to have the proper tools to do an accurate diagnosis...Testing a server is different from testing an upright/desktop.
Also, if I read things correctly, BT is colo'ed and he may not have had immediate access. I have a friend who has a colo and it takes him a day to get to where it is...plus testing can take several days and he is a pro. Liz