Quote:
Originally Posted by Vonn07
I'm writing a paper for my negotiation course on 'dealing with government programs and how does one even start with them when they don't (like myself) even know what questions to ask'! ...
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Well, here's a good one for you. I called the hospital where I took DD16 and spoke to their finance/collection department. I explained to the guy about the state program that I thought DD16 was on. I told him I called the state and they referred me to my local office who really couldn't figure out what happened and why DD18 is on it and DD16 is not. The local office then referred me to the Kids Care program. Well the guy at the hospital told me that in their experience, if the state made a mistake they would never admit it. Therefore, he was sending me paperwork to fill out for another program that will help me pay for her bill.
I called Kids Care and the lady I spoke was stumped. She told me to hold on and that she was going to get her supervisor. She came back on and said that I should have gotten a letter from Kids Care about my premium.
I knew nothing about that. So she said since they didn't get anything back, they canceled the insurance. That is not correct as DD18 is still on it!!! She said that my local office could have different requirements and that is why DD18 is still on it. Huh? It's all the state health care system. It's the same freaking thing. The only difference is SOME of the funding. Go figure on daughter is on it and the other isn't.
My local DES office submitted the paperwork for the Kids Care program again. She did say they received it and to check on it in a few days.
It is frustrating to me as DD16 needs some follow up and we planned to discuss that at her physical next week. Which I had to cancel as I don't have $120 to pay for it. We are now going to go to our local Walgreens that is offering school/sports physicals for $25.
I did tell the lady at the state health office about this and wanted to see how long it will take to get re-instated. 6-8 weeks!!! Thank goodness DD16 is doing better now but I am still concerned about some possible neurological issues. Well, quite frankly, MS.
She has some nerve thing in her eye which we have been keeping our eye on. The ophthalmologist is not quite sure what it is. He is thinking possible glaucoma. She had that vertigo which was bad enough I brought her to the ER. She has all sorts of strange pains on and off in her hip and neck that need checking in to. All of which we were going to talk to her dr about next week.
Does this help your paper, Vonn? lol